Privacy Policy

Privacy Policy

Last Updated: February 3, 2025

Introduction

YKYI (“we,” “our,” or “us”) operates the website theykyi.com (the “Site”). This page informs you of our policies regarding the collection, use, and disclosure of personal information when you use our Site.

Information Collection

Information You Provide

  • Contact information (name, email address, phone number)
  • Shipping and billing addresses
  • Payment information
  • Product reviews and feedback
  • Support inquiries and correspondence

Automatically Collected Information

  • Device information (browser type, IP address)
  • Usage data (pages visited, time spent)
  • Cookies and similar tracking technologies
  • Location data (country and region)

How We Use Your Information

We use collected information for:

  • Processing and fulfilling orders
  • Providing customer support
  • Sending order updates and shipping notifications
  • Improving our products and services
  • Marketing communications (with your consent)
  • Website optimization and security

Data Storage and Security

We implement appropriate security measures to protect your personal information. Data is stored on secure servers with regular security updates and encrypted transmission.

Information Sharing

We do not sell your personal information. We share data only with:

  • Shipping partners for order delivery
  • Payment processors for transactions
  • Service providers for website operations
  • Legal authorities when required by law

Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion of your data
  • Opt-out of marketing communications
  • Export your data

Cookie Policy

We use cookies to:

  • Maintain shopping cart functionality
  • Remember user preferences
  • Analyze site traffic
  • Provide secure browsing

You can control cookie settings through your browser preferences.

Children’s Privacy

We do not knowingly collect information from children under 13. If you believe we have inadvertently collected such information, please contact us.

Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised “Last Updated” date.

International Data Transfers

Your information may be transferred to and processed in countries outside your residence. We ensure appropriate safeguards are in place for such transfers.

Contact Information

For privacy-related inquiries:

California Privacy Rights

California residents have additional rights under the CCPA:

  • Right to know what personal information is collected
  • Right to delete personal information
  • Right to opt-out of information sales
  • Right to non-discrimination for exercising these rights

Legal Basis for Processing (GDPR)

For EU residents, we process personal data based on:

  • Contract fulfillment
  • Legal obligations
  • Legitimate business interests
  • Your consent

Data Retention

We retain personal information as long as necessary for:

  • Order processing and fulfillment
  • Warranty support
  • Legal requirements
  • Business operations

Contact [email protected] to request specific retention timeframes.